Patient Engagement · Medical Practices

Turn today's appointments into tomorrow's reviews.

Send personalized review requests after every visit. Re-engage patients who've gone quiet. Fill no-show slots before they cost you. All from one place.

Start 3-Month Free Trial See how it works ↓

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Today's Schedule
8Patients
0Sent
8Pending
63%

of patients never leave a review — even after a visit they were happy with. They meant to. They forgot.

25%

of active patients haven't been seen in over a year. They didn't leave your practice. They just drifted.

$400+

lost every time a no-show slot goes unfilled. You have a waitlist. They just don't know there's an opening.

Review Outreach

Every patient visit is a review you haven't asked for yet.

After each appointment, PracticePing sends a personalized SMS or email — from your practice's own domain — with one tap to your Google review page. Warm, brief, or personal templates. You choose what goes out.

  • Emails sent from reviews@yourdomain.com — not a generic platform address
  • Three message tones: warm, brief, personal
  • Bulk-send all eligible patients at once, or one at a time
  • HIPAA-validated — no patient health data in messages
Compose MessagePatient: Sarah M.
Template
Warm Brief Personal
Message Preview
Hi Sarah! We hope your visit went well today. If you have a moment, a quick Google review would mean the world to us — it helps others in the community find great care.

→ Leave a review
Sending from: reviews@yourdomain.com

Lapsed Patient Recovery

Your best patients stopped coming. Here's how to bring them back.

PracticePing identifies patients who haven't visited in 12 or more months and sends a warm, personal re-engagement message. No cold outreach — these are patients who already trust your practice.

  • Automatically flags patients lapsed 12, 18, or 24+ months
  • Sends via SMS or email — whichever they have on file
  • Tracks re-engagement status: contacted, booked, opted out
  • Bulk or individual outreach
Lapsed Patients — Last 18 Months
RM
Robert Martinez
Last visit: 14 months ago
14 mo
JK
Janet Kim
Last visit: 19 months ago
19 mo
DP
David Patel
Last visit: 22 months ago
22 mo
AL
Amara Lewis
Re-engaged · Booked for Oct 3
Booked ✓
TN
Thomas Nguyen
Last visit: 16 months ago
16 mo

No-Show Slot Recovery

A cancelled appointment doesn't have to mean an empty slot.

When a patient cancels, PracticePing immediately notifies patients on your waitlist. They respond, you confirm, and the slot fills — often within the hour. No phone calls needed.

  • Instant SMS notification to waitlist patients when a slot opens
  • Patient replies YES to claim — you confirm from the dashboard
  • Tracks fill rate and estimated revenue recovered
  • Works alongside your existing scheduling system
Slot Recovery — Today
Slot Just Opened
2:30 PM
45 min · Dr. Reeves · Internal Medicine
Waitlist Notified
📱
Michael T. — "A 2:30 PM slot just opened..."
Sent
📱
Grace O. — "A 2:30 PM slot just opened..."
Sent
✅
Michael T. replied YES — slot claimed
Booked

Getting Started

Most practices are live within a few days of signing up.

01

Import your schedule

Export today's appointments from athenahealth as a CSV. Upload it in seconds. No API access needed.

02

Send in one click

Send review requests to all eligible patients at once — or message them individually with a custom template.

03

Watch reviews grow

Patients receive a message from your own practice domain. One tap to your Google page. Done.

Pricing

One plan. Everything included.

All features, unlimited patients, HIPAA-compliant. No add-ons, no tiers.

Professional
$199
per month after 3-month trial
🎁  3 months free · No credit card required
Unlimited patient outreach
Review request SMS & email
Lapsed patient re-engagement
No-show slot recovery
Branded emails from your domain
HIPAA-compliant messaging
Appointment request portal
Auto chart note logging
Analytics dashboard
Custom feature requests

What other platforms charge — for fewer features:

PlatformMonthlyCoversTrial
Podium$399–$599Reviews + messaging14 days
Birdeye$299–$499Reviews + reputationDemo only
Solutionreach$329Healthcare reviewsDemo only
PatientPop$299–$499Healthcare reviewsDemo only
Weave$400–$600All-in-one30 days
★ PracticePing$199Full platform + custom3 months free

Competitor pricing based on publicly listed rates, September 2026.

Ready to see PracticePing in action?

Start your 3-month free trial today. We'll have you set up and sending review requests within a few days.

No credit card · No contract · Cancel anytime

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