Select a patient
Choose from today's schedule to compose a personalized review request.
Scheduled Queue
Messages scheduled for future delivery. Auto-sent at the scheduled time.
| Patient | Channel | Template | Scheduled For | Countdown | Chart Note | |
|---|---|---|---|---|---|---|
| No messages scheduled. | ||||||
Lapsed Patient Re-engagement
Patients not seen in 12+ months. All pulled live from athenaOne.
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Lapsed Patients
12+ months since last visit
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Revenue Opportunity
Est. at avg $1,455/patient/yr
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Re-engaged (30d)
Booked after outreach
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Re-engagement Rate
Industry avg: 8–12%
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No-Show Recovery
Today's cancellations matched against your waitlist. Fill slots and recover lost revenue.
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Open Slots Today
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Revenue at Risk
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Waitlist Patients
78%
Fill Rate (30d)
📅 Open Slots — Today
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⏳ Waitlist
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Performance Analytics
30-day view across all modules.
Reviews Sent (30d)
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SMS Sent
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Email Sent
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Failed
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Daily Outreach — Last 7 Days
By Provider (Today)
Message Status
Appointment Requests
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Settings
⚡ athenahealth API
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Practice ID
Environment
API credentials are stored securely in Azure Key Vault — not accessible from this interface.
★ Google Business Profile
Direct Review Link
Practice Name
🎨 Patient Form Branding
This is what patients see on the appointment request form — use your practice name and logo so they recognize the page.
Display Name on Form
Logo URL
Note Shown to Patients (optional)
👨⚕️ Physician Roster
These physicians appear in the patient appointment request form. Add new doctors when they join; remove when they leave.
📋 Patient form URL:
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⚙ Modules